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In-Depth Hubspot Business VoIP Review
In a nutshell: HubSpot's VoIP software delivers an exceptional calling experience seamlessly integrated within the HubSpot platform. With this powerful VoIP solution, your team can efficiently make calls, effortlessly connect with prospects, and cultivate stronger relationships with customers.
In-Depth Hubspot Business VoIP Review
In a nutshell: HubSpot's VoIP software delivers an exceptional calling experience seamlessly integrated within the HubSpot platform. With this powerful VoIP solution, your team can efficiently make calls, effortlessly connect with prospects, and cultivate stronger relationships with customers.
In-Depth Hubspot Business VoIP Review
In a nutshell: HubSpot's VoIP software delivers an exceptional calling experience seamlessly integrated within the HubSpot platform. With this powerful VoIP solution, your team can efficiently make calls, effortlessly connect with prospects, and cultivate stronger relationships with customers.
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Overview

HubSpot's VoIP software delivers an exceptional calling experience seamlessly integrated within the HubSpot platform. With this powerful VoIP solution, your team can efficiently make calls, effortlessly connect with prospects, and cultivate stronger relationships with customers.

With a global trust of over 177,000 customers from more than 120 countries, HubSpot has established itself as a leader in bringing teams, tools, and data together in one centralized place. If you're seeking a communication solution that seamlessly integrates with HubSpot, look no further than HubSpot Business VoIP. Its log and note management, advanced analytics, and smooth data integration make it a top choice for boosting productivity and elevating customer interactions. Whether you're a sales professional, customer support representative, or anyone in need of a reliable communication system, HubSpot Business VoIP is an invaluable addition to your business toolkit.

Empower your team to take communication to the next level with HubSpot Business VoIP. Elevate your customer engagement and embark on a journey of enhanced productivity and successful communication strategies. If you're ready to revolutionize your communication game, HubSpot Business VoIP is undoubtedly a solution worth considering.

Ease of Use

HubSpot ensures that you don't need to be tech-savvy to maximize your phone system's potential. The service is exceptionally user-friendly, eliminating the need for a dedicated IT team to operate it. Getting started is a breeze and takes just minutes! If you encounter any challenges, rest assured that HubSpot offers 24/7 support to assist you at any time.

Plans

You can choose between three HubSpot Business VoIP plans: starter, professional, and enterprise. Let’s take a closer look at each:

Starter: The Starter plan for HubSpot Business VoIP is priced at $18 per month, billed monthly. This plan includes Sales Hub Starter and comes with two paid users. You can add more users at a rate of $10 per additional user per month. Additionally, all users in your company will have access to HubSpot's free features.

Professional: The Professional plan for HubSpot Business VoIP starts at $800 per month, with options to pay monthly or commit annually and save 10% by paying upfront. This plan includes five paid users, and additional users can be added at a rate of $85 per user per month. The Professional plan comes with a range of additional features, including Sequences, Forecasting, ABM tools and automation, E-signature, Product library, and Playbooks. It’s worth nothing that there is a one-time Professional Onboarding fee of $3,000 to get started with this plan.

Enterprise: For more advanced control and flexibility, the Enterprise plan for HubSpot Business VoIP is available at a monthly cost of $3,600, which can also be billed at $43,200 per year. This plan includes ten paid users, and additional users can be added at a rate of $105 per user per month. With the Enterprise plan, you gain access to additional features such as Predictive lead scoring, Recurring revenue tracking, Advanced permissions, Conversation intelligence, and Custom objects. To get started with the Enterprise plan, there is a one-time Enterprise Onboarding fee of $6,000.

The Professional plan is a comprehensive option suited for businesses seeking sales software to automate and scale their sales processes, while the Enterprise plan offers more powerful features suitable for larger and more complex operations.

Features

Hubspot Business VoIP offers an impressive array of features to streamline communication and productivity. The key features include:

Call Log Management: HubSpot Business VoIP brings efficiency to call log management. With this feature, all your call activities, including inbound and outbound calls, are expertly logged and organized. The call log provides a comprehensive overview of your communication history, ensuring that no important details slip through the cracks. By having easy access to call logs, your team can maintain a complete record of interactions, improving customer service and streamlining follow-ups.

Call Recording: The call recording feature offered by HubSpot Business VoIP is a valuable asset for businesses. It allows you to automatically record calls, providing a treasure trove of insights for various purposes. Whether it's for training new team members, ensuring compliance, or reviewing customer interactions, call recordings offer a wealth of information that can be used to enhance communication strategies and customer experience.

Reporting Call Metrics: With HubSpot Business VoIP, access to call metrics becomes effortless. Gain valuable insights into call performance and patterns, such as call duration, call volume, response times, and more. The reporting functionality empowers your team to identify trends and areas for improvement. By leveraging call metrics, you can optimize call handling, allocate resources effectively, and refine your communication approach to achieve better results.

Integrations: One of the standout features of HubSpot Business VoIP is its seamless integration with third-party VoIP software providers. By integrating with well-known platforms like Aircall, RingCentral, CallRail, and others, HubSpot Business VoIP extends its capabilities and ensures a unified communication experience. This integration allows you to make calls directly from HubSpot using your preferred VoIP provider, promoting smooth communication and reducing the need to switch between applications.

Business Offerings

Elevate your business communication with HubSpot Business VoIP. Robust features cover a range of communication needs. Streamline calls with efficient log management to ensure no important details are missed. Access comprehensive call records to improve customer service and follow-ups.

Benefit from call recording insights for training and compliance. Leverage call metrics for optimized handling and resource allocation. Seamlessly integrate with leading VoIP providers like Aircall, RingCentral, and CallRail. Enhance productivity and communication strategies with HubSpot Business VoIP. Embrace the power of this comprehensive VoIP solution for modern businesses.

Customer Support

Hubspot Business VOIP takes customer support seriously and is there to assist you every step of the way. Whether you have questions, need guidance, or encounter any issues, the dedicated support team is just a call or chat away. You can reach out to the team of experts by phone or via live chat for real-time support and quick answers.

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Pros
  • Seamless integration
  • Call logging and analytics
  • User-friendly
prosAndCons icon
Cons
  • Costly plans
  • Reliable internet connection required
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Our Top 3 Picks
Hubspot at a Glance
8.2Editorial Score
Call quality
8.0
High call quality with rare instances of minor issues
Features
8.0
Advanced features, including video conferencing, mobile app integration, call analytics, and CRM integration
Pricing
8.0
VOIP service is integrated within its broader CRM and Sales software, with pricing starting at $50 per month
Integrations
8.0
Fully integrated with its own CRM as well as major CRMs, ERP systems, collaboration platforms and marketing automation tools
Security
9.0
Highest level of security features, including advanced encryption, real-time threat detection, and more
Most Commonly Asked Questions About Business VoIP
Looking for an affordable yet reliable business VoIP provider? Look no further, we have you covered. In addition to our comprehensive reviews, we've compiled answers to some of the most commonly asked questions to help you get started.
What is VoIP?
VoIP, Voice Over Internet Protocol, enables you to make and receive calls through your internet connection as opposed to a traditional phone carrier. For many businesses, this is a cost-effective and highly efficient solution. However, some businesses choose to use VoIP to supplement their phone service as some VoIP providers don't offer common phone services like emergency calls and phone directory listings.
What is an IP phone?
An IP phone, also known as a VoIP phone, is a phone which relies on internet technology to make and receive calls. With VoIP phones, voice calls are converted into data and transferred in a similar way to email. The useful thing about these phones is that they can be used to call landlines, mobile phones and can even be used for computer-to-computer calls. Such a phone can improve the daily running of your business and save you money in the long run.
How does the voice clarity of VoIP service compare with traditional phone carriers?
Voice clarity varies from provider to provider. This is also dependent on the quality of the internet connection. The faster and more reliable your internet connection, the better your VoIP experience will be. But the good news is that many businesses around the world make regular use of a VoIP service and enjoy a quality, hassle-free experience.
Can I transfer my existing phone number(s)?
Most VoIP providers will allow you to transfer an existing mobile or landline phone number. You are usually not charged by the VoIP provider for this transfer but your existing telephone company may charge you a fee for transferring away from their service. The transfer itself may take a week or two. During the number transfer process, most VoIP providers will provide you with a temporary virtual phone number for immediate service use.

*Promotional discount of 30% off the standard rate applies to monthly recurring voice extension charges for up to 99 lines. The $13.99 price applies to the Basic Mobile service for up to 4 lines. Offer available for new accounts only, and only for purchases completed online. Discount does not apply to add-ons, features, hardware, or one-time charges. Taxes and fees not included. Services and billing will continue until canceled. You may cancel at any time through the Vonage online portal or by calling customer care, but cancellation within contract term subject to Early Termination Fees up to the total price of your service contract.Choose a plan and the promo code 30PERCENTOFF will be applied automatically when you checkout online. Offer valid through March 31, 2024.
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